Carriers canned as Post farms out local delivery

The Washington Post will soon be tossed in your driveway by the Daily Progress.
PHOTO BY LISA PROVENCE

The Washington Post is selling its local distribution rights to the Daily Progress, leaving dozens of newspaper carriers out of a job and serving as another signal of dailies in a downturn.

"It's a cost-cutting measure," says Charles Leathers, who's distributed the Post since 1992, as did his father, who started distributing the Post in 1967. He employs about a dozen people to stuff inserts and deliver the Post seven days a week in southeastern Charlottesville and Albemarle County, and Lake Monticello.

"There's about 30 to 35 of us out of work in one fell swoop a month before Christmas," Leathers says.

With newspaper readership falling while expenses skyrocket, Post carriers are not the first Central Virginia newspaper workers to feel some pain. In July, the Progress sent its printing operations to Hanover, laying off its entire printing staff of 25 people.

"It's a very good business decision for the Washington Post and the Daily Progress," says Fred Greer, regional circulation director for the Progress. "And it makes good sense from an environmental standpoint. It's better to have one car going down a street than five cars."

Greer estimates that around 10,000 Posts are delivered to homes and newsstands in Charlottesville and its surrounding counties. Progress carriers will get additional compensation for carrying the Post, as they do for delivering the Richmond Times-Dispatch, says Greer.

And there could be more newspapers added to Progress routes.

"We're having preliminary discussions with other people," says Greer. "In this day and age, it makes sense to cooperate. It's no secret things are difficult, whether you're the Daily Progress, the New York Times, or the Hook."

The Christian Science Monitor just joined the casualty list, announcing October 28 that it would cease print publication in April, except for a weekly edition, and go to an online version, using email for daily news delivery.

The Progress has already begun delivering the Post Monday in the northern section of the county, as well as in Madison, Orange, and Ruckersville. It phases in the rest of Albemarle November 23, and Staunton and Waynesboro by December 21.

On September 1, after gas prices hit highs never before seen here, the Progress boosted its newsstand price to 75 cents, which is also the going rate for a copy of the Post, newsstand or subscription.

Whether the delivery shift will stave off future price increases remains to be seen as both papers struggle.

Although the Washington Post has venerable financial wizard Warren Buffett sitting on its board, Moody's Investor Service threatens to downgrade the company's credit rating. A year ago, WPO shares were trading at $880. In late October, they bottomed out at a new low of $322.41.

Likewise, shares in Progress parent company Media General have traded as high as $29.28 in the past year; but despite recent cost-cutting measures and a roar of bullish optimism that sent the Dow Jones Industrial Average up nearly 900 points October 28, Media General stock hit a 52-week low that day at $4.49 before closing up a dollar per share.

Things are looking so rough at Media General that the entire company–- even though it owns 24 dailies, including the mammoth Tampa Tribune and Richmond Times-Dispatch, as well as 19 network-affiliated TV stations, not to mention printing plants, real estate, and internet subsidiaries–- is valued at just $122 million. That's about half of what Media General paid Thomas A. Worrell Jr. in 1995 for four smaller dailies including the Progress.

The Progress' daily circulation, already battered by an aging pool of people willing to pay for news that's given away for free online, has dropped 8.4 percent, from 28,477 to 26,071 in the past year. So will this distribution deal boost the Progress' sagging fortunes?

"We don't enter into agreements," says publisher Lawrence McConnell, "without seeing some benefit."

But there will be no benefit for soon-to-be out-of-work distributor Charles Leathers, who says he declined a company offer to move to Maryland, and who notes that his carriers, as independent contractors, are not eligible for unemployment benefits.

Leathers say he was surprised when he got the call that he'd be out of a job in four weeks and was disappointed distributors weren't invited to join the conversation to save money.

"There are plenty of ways to cut costs," says Leathers. "They didn't give us a chance to bid on the contract."

The Washington Post had not returned phone calls at press time.

–last updated 12:33pm, November 10

15 comments

Just more of the continuing trend, businesses treating long time employees like dirt under their feet. The Leathers family devoted their entire lives to this community for the good of The Washington Post, and what did they get in return for it? Absolutely nothing.

"The Leathers family devoted their entire lives to this community for the good of The Washington Post, and what did they get in return for it? Absolutely nothing."

WOW - you mean the Post didn't even pay them? How dare they raise the cost of the paper when they've been using volunteers to deliver it all these years!

Yup. Jobs come and go. This is not a new thing, we don't have as many furriers as we once did either. Newspaper delivery is declining because newspapers are declining. Surely the Leather's could see that happening.

That's probably bad news for Post subscribers. I've gotten prompt and courteous delivery from Mr. Leathers and his carriers at 3 different addresses over the last 17 years here. If the DP does circulation like they do everything else, service has nowhere to go but down.

Mr. Leathers, you will be missed...

Ditto what Andrew said. I worked with Mr. Leathers several times and found him to be friendly and responsive. The Progress' circulation staff is nice enough, but their carriers are inconsistent and don't seem to realize that on a rainy day, putting the paper on the ground rather than the nice plastic box provided is not the smartest idea. It's a shame to see that offering fantastic customer service is no guarantee you will stay in business.

"If the DP does circulation like they do everything else, service has nowhere to go but down."

Unfortunately, they do.

Mr. Leathers gave us great service at two locations over several years. He and his staff will be missed.

I would like to thank all of my Washington Post subscribers for your years of patronage. Yes, I was paid for my work. The work involved 7 days a week, 15 hours a day, 365 days a year. One should be paid for a lifestyle commitment. I also want to thank all my carriers both past and present. With your commitment for customer service, it made my job easy. I wish all of you best wishes and good luck with your future job hunt. Let's all give The Daily Progress a change to succeed. Best of luck to all and may God bless!

HAVING BEEN A PAST CARRIER FOR THE POST AND KNOWING ALOT OF DP AND POST CARRIERS THIS WILL BE DIFFICULT TO HANDLE. COMMON SENSE TELLS YOU CAN ONLY CARRY SO MANY DIFFERENT PAPERS AT ONCE AND THAT YOUR DELIVERY TIMES ARE GOING TO SUFFER. AS MOST PEOPLE KNOW THE DP DELIVERY SERVICE IS TERRIBLE AS IS. DP CARRIERS I KNOW ARE AGAINEST IT AND SAID ITS GOING TO HURT SERVICE EVEN MORE.LEATHERS AND THE OTHER PEOPLE INVOLVED SHOULD HAVE BEEN GIVEN A CHANCE INSTEAD OF BEING HOOD WINKED BY THE DAILY REGRESS. THATS RIGHT REGRESS. GOOD LUCK TO ALL THE OUT OF WORK CARRIERS, THEY SHOULD BE COMPENSATED BY THE POST OR REGRESS. BUT THEN AGAIN WE KNOW HOW THE REGRESS TREATS THEIR CARRIERS.

HOW ABOUT ALL YOU POST SUBSCRIBERS LIGHT UP THE PHONE LINES AT THE POST AND TELL THEM WHAT A BIG MISTAKE THEY HAVE MADE. IS THE DP THAT BAD OFF FOR MONEY. COURSE WHEN THEY WENT UP ON THEIR PAPERS THEY CHARGED THEIR CARRIERS MORE FOR THEM A FEW WEEKS BEFORE THE ACTUAL CHANGE TOOK PLACE. COME ON MR. GREER GIVE ME A BREAK YOU JUST PUT A BUNCH OF PEOPLE WITH FAMILIES OUT OF WORK JUST BEFORE THE HOLIDAYS. HOW CAN YOU TALK ENVIRONMENTAL. YOU GUYS NEED THE MONEY. HOW MUCH OF THAT ARE YOU GOING TO GIVE YOUR CARRIERS? WHAT ARE YOU DOING TO HELP THE ENVIRONMENT? THOUGHT SO.

I could always count on Mr.Leathers puting double plastic bags on the paper when it rained. I don't think my DP has ever been dry in wet weather. Mr Leathers and his carriers did a wonderful job I just hope the DP carrier can match his great service. Thank You Mr. Leathers

Connecting in any way to the Daily Regress is trouble.

Love the merger. My WaPost wasn't delivered on Sunday. Thanks Daily Regress.

Interesting! Thanks for the insights.

As I look back on my career and life, I wish I knew what I do now: that more people have more social and empathy limitations than I could have dreamed. I now wish I'd given the benefit of the doubt more often to persons who may have been doing their best while struggling with reduced social abilities.

Most of us without impairment can choose to be more resilient, which would certainly make life more pleasant for us all.

Understanding, by people like yourself is all I ask for my son. I am sure every mother feels the same.