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THE TOUGH CUSTOMER- Predatory practices? Car title lender back-pedals


Published December 13, 2007 in issue 0650 of the Hook
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While many people have heard of payday lending, fewer are aware of its equally controversial cousin, the car-title loan.

In November 2005, Estelle Williams, 57, wanted a little extra cash to buy Christmas presents. So she went to Instant Cash on High Street, where she borrowed $230 through a "motor vehicle equity line of credit," a/k/a, a "car title loan." 

Williams put up her 1994 Nissan Sentra as collateral, leaving Instant Cash with a duplicate set of car keys, a typical arrangement.

Williams, who is on a fixed income, says she made payments of about $60 per month for a year and a half. Williams paid in cash, but since she's able to produce only four relatively recent receipts-- showing payments ranging from $50 to $61-- the total amount she actually paid can't be determined. If she did average $60 per month, however, it would put the amount in the neighborhood of $1,000.

She finally stopped paying in June, she says, because "I wasn't getting anywhere." 

Indeed, according to her final payment receipt, dated June 8, 2007, Williams still owed $198.94. In fact, of the $57 payment she made that day, according to the receipt, $56.52 went toward accrued interest, while only 48 cents went toward paying off the principal.

How could someone pay $1,000 on a $230 loan and still owe so much? 

Well, it's easy if the interest rate is 240 percent.

Two weeks ago, Instant Cash repossessed her car and, Williams says, told her that by December 10 she had to pony up her current loan balance, now $409, plus a repossession fee of about $100, or the Nissan would be sold.

The Instant Cash loan raises many questions-- but not because of the interest rate. It turns out that these Soprano-like rates are allowed in Virginia-- if the loan is structured correctly.

According to James Speer, director of the Virginia Poverty Law Center, state usury laws, which set 12 percent as the maximum allowed interest rate for loans, have many exceptions. One, used by car-title lenders, applies to open-ended lines of credit, a provision that favors credit card companies.

Williams' loan documents clearly state that her loan has a "maturity date" of December 11, 2005, one month after Instant Cash made the loan. This permits the loan's disclosures to hide the true effect of the 240 percent interest rate. For example, the loan states that "total payments" will be only $276, which would have been true only if Williams had repaid the entire loan within one month.

Speer could not comment on Williams' loan specifically, but he says that with a stated payment date, the loan may have inadvertently fallen under the purview of the usury law. He notes that larger lending companies, which have already litigated this issue a number of times, craft their agreements carefully to avoid such pitfalls.

Speer says he is not familiar with Instant Cash, but speaking generally, he wryly notes that some of the smaller operators "went to scam school and flunked out."

Alex Gulotta of the Legal Aid Justice Center in Charlottesville, agrees. He says it's "common practice [in the state] to disguise loans as open-ended credit to avoid regulatory requirements." His initial review of Williams' loan agreement "raises some questions," he says, but he cautions he would need to talk to Williams and review further documents before rendering an opinion.

If Instant Cash violated usury laws, Williams may have legal remedies.

"John" at Instant Cash says that the manager, Nick Ganakos, is on vacation and unavailable for comment, and John refused to provide any additional information about the company.

 "I just answer the phone," he says.

But he apparently dials it as well. 

A few hours after I spoke with John, someone from Instant Cash called Williams and offered to return her car and forgive the remainder of the loan in exchange for her loan documents. 

"We just wrote it off," to avoid negative publicity, John says in a later call.

To be fair, Williams is partially responsible for her situation. She says she went to Instant Cash because "it seemed easy," was unaware of the loan's high interest rate, and "really didn't think" Instant Cash would take her car if she didn't pay.

Still, a larger question remains. How can the law permit a lending practice that can quickly create such such devastating burdens for members of our community?

Comments

                     
Raymond Klein12/13/2007 3:30:24 PM

Our legislature, "in their wisdom" allowed "Payday Loans" into existence in 2002. The first year's revenue in VA alone was $1.6 Mil. ending 2006, the revenue grew to $1.3 BILLION! These bottom feeders are profiting from those in our community that can LEAST afford and are the most vulnerable. If the Usury cap in VA (still ridiculously high) is 36% then ALL loans in VA of any type; Pay Day, Car Title, Check cashing, etc. should be capped at 36%. These folks are paying of these predators first, then turning to churches and social agencies for help on their rent and/or utilities. The argument is usually, where else can they turn for help? My question is: So, if you borrow $100 and at the end of the year, you owe $500...Now you are better off? We must press our legislators to cap the loans at 36%

Cletus12/13/2007 8:00:26 PM

You have a virtually unlimited right to contract. The terms of the loan we made with full disclosure. While I myself would never use 1 of these services for many of the reasons people allude to, Ms. Williams went into the contract with her eyes wide open. Or if she didn't she certainly had a due diligence obligation to determine if there were any anomalies set forth within the contract that were not to her liking. Caveat Emptor! A well established maxim. So payday lenders are evil people because the people that take out their loans are too stupid to do basic consumer mathematics like percentages? We have a president that displays the same degree of fiscal competence. Why is this a big deal?

Dan110112/14/2007 2:50:06 PM

I'm really not for government regulation, but some people really need protection. These payday loan and check cashing places are an extraordinary ripoff.

Debbie12/17/2007 2:49:10 PM

Can we all say CHAMBER OF COMMERCE? And how these pay day lenders and the car title lenders have lobbyiests who lobbied our General Assembly and came out smelling like a rose? H E L L O.

I'm not big on having a "nanny state" and I agree somewhat that folks that use these lenders ARE not hitting on much if they borrow $230 and end up paying $60 a month for a year. Why would anyone enter into an agreement like that so they could buy Christmas presents?

varapetra12/24/2007 6:06:14 PM

How much profit is there in taking people’s jalopies? These loans are too small to expect a profit from seizure; it must cost more than $300 to seize this person’s car. And how many people actually own their car anyway?

arsenik12/24/2007 6:09:17 PM

I work for a car title loan company. We have had our customer fill out surveys. When asked if they would use the service again almost all of them say they would and thank us for being there. Some of them say they hope they don’t have to, but that they are glad to know we are there if they need us. But you never hear about those people because they are satisfied and that just doesn’t make for a good story in the news.


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